Lean administration training
Master Lean Administration to streamline email-based workflows, cut waste, and boost service levels. Learn practical tools, templates, and KPIs to redesign processes, lead change, and drive continuous improvement across administrative teams.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Lean Administration Training shows you how to streamline office and email-based citizen service processes using proven Lean tools. Learn to map workflows, spot waste, analyze root causes, and design standardized, efficient inbox practices. With practical templates, KPIs, and change management guidance, this short, hands-on course helps you cut delays, reduce errors, and build a culture of continuous improvement.
Elevify advantages
Develop skills
- Lean office foundations: apply Lean principles to streamline admin workflows fast.
- Email process mapping: chart shared inbox flows to expose delays and bottlenecks.
- Waste and root-cause analysis: spot 8 wastes and fix email issues with 5 Whys.
- Lean email redesign: build standards, roles, and dashboards for faster responses.
- Pilot and scale improvements: run PDCA pilots and roll out Lean changes with buy-in.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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