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Business Process Management (BPM) Course

Business Process Management (BPM) Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

You will learn how to document and analyse existing processes using structured discovery techniques and BPMN notation. You will apply root cause analysis methods to identify waste, bottlenecks, and performance gaps with measurable evidence. The course covers process redesign using lean and Six Sigma principles, so your improvements are grounded in proven methodologies. You will build KPI frameworks and performance dashboards that connect daily operations to strategic objectives. You will also evaluate BPM technology platforms, including workflow automation and RPA, and learn how to govern BPM initiatives at an enterprise scale.

Elevify advantages

Develop skills

  • Process Modelling with BPMN: Design precise, standardised process diagrams readable by any stakeholder.
  • Root Cause Analysis: Diagnose inefficiencies using five-whys, fishbone diagrams, and Pareto analysis.
  • KPI Framework Design: Build performance dashboards that align process metrics to strategic business goals.
  • BPM Governance Structures: Establish centres of excellence and accountability models that sustain improvement.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...
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Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
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Mariana FerresPhotography Student
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