Administrative Organization Course
Master administrative organization to streamline workflows, define roles, set SLAs, and track KPIs. Learn practical tools to cut delays, reduce errors, and align Sales, Operations, and Finance for stronger management and administration performance.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Administrative Organization Course gives you practical tools to analyze current processes, define clear roles with RACI, and design efficient workflows with solid handoffs across teams. Learn to set SLAs, manage queues, standardize templates, and apply data governance. Build simple dashboards, track key indicators, and use continuous improvement methods to reduce delays, errors, and rework in daily operations.
Elevify advantages
Develop skills
- Workflow design: build clear, low-friction processes across teams fast.
- RACI & roles: define ownership, escalation paths, and lean role charters.
- SLA setup: set response times, queues, and escalation rules that cut delays.
- KPI monitoring: track key admin metrics with simple dashboards and reports.
- Data governance: standardize templates, access rules, and document control.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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