Soft Skills Training
Soft Skills Training for HR gives you practical tools to handle conflict, lead mediation, rebuild trust, and protect team reputation—using scripts, templates, and evidence-based techniques you can apply in real workplace situations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Soft Skills Training gives you practical tools to handle workplace conflict with confidence. Learn to design effective one-on-one conversations, guide joint resolution meetings, and apply proven mediation techniques. Build active listening, empathy, and psychological safety while using checklists, templates, and evidence-based methods to repair trust, protect confidentiality, and support lasting, measurable improvements.
Elevify advantages
Develop skills
- Conflict coaching: run focused 1:1 conversations using proven question tools.
- Mediation skills: facilitate joint resolution meetings with clear, fair outcomes.
- Trust repair: design short, practical actions to restore team credibility fast.
- Psychological safety: apply active listening and empathy to calm tense situations.
- HR documentation: use checklists, logs, and templates to reduce legal risk.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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