Business Performance Management Course
Master business performance management with practical tools to design KPIs, build dashboards, diagnose problems, and set targets. Learn to turn service company data into clear actions that boost margins, productivity, and customer experience.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Business Performance Management Course gives you practical skills to turn data into clear, actionable results. Learn to integrate key data sources, improve data quality, and build a single source of truth. Design effective KPIs and dashboards, use benchmarks to set realistic targets, diagnose performance issues, plan interventions, and run review routines that drive continuous, measurable improvement.
Elevify advantages
Develop skills
- KPI design mastery: turn strategy into clear, measurable service KPIs fast.
- Data integration basics: connect core systems into one trusted performance view.
- Root-cause analysis: apply 5 Whys, Fishbone, and Pareto to fix issues quickly.
- Impactful dashboards: build executive-ready KPI views that drive action.
- Performance routines: run focused review meetings with owners, targets, and follow-up.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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