Log in
Choose your language

CSAT Course

CSAT Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The CSAT Course shows you how to diagnose satisfaction drops, map customer journeys, and turn research into clear, testable hypotheses. Learn practical methods for interviews, surveys, analytics, and usability testing, then connect insights to prioritization, rollout planning, and monitoring. Build repeatable workflows, ethical practices, and metrics that consistently improve customer satisfaction in B2C SaaS.

Elevify advantages

Develop skills

  • CSAT analytics setup: instrument events, segment users, and track key scores fast.
  • Customer research for CSAT: run interviews, surveys, and usability tests that matter.
  • Diagnose CSAT drops: map journeys, find root causes, and size impact quickly.
  • CSAT-first design: ship UX improvements, validate with A/B tests, and iterate.
  • CSAT rollout strategy: prioritize fixes, plan releases, and monitor post-launch.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor and the course from Elevify was crucial in my selection.
EmersonPolice Investigator
The course was essential in meeting my boss's and the company's expectations.
SilviaNurse
Very excellent course. Lots of valuable information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course