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Customer Loyalty & Retention Course

Customer Loyalty & Retention Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Customer Loyalty & Retention Course shows you how to turn first-time beauty buyers into long-term customers with smart personalization, compelling loyalty benefits, and non-discount incentives. Learn to map the 0–180 day journey, orchestrate email, SMS, and on-site campaigns, design profitable loyalty programs, analyze key retention metrics, and launch a focused 90-day plan that boosts repeat purchases and CLTV.

Elevify advantages

Develop skills

  • Design loyalty programs: build tiers, rewards, and rules that boost repeat sales.
  • Personalize offers: use purchase data to recommend SKUs and smart sampling.
  • Plan retention journeys: map 0–180 day touchpoints that drive repurchase.
  • Run retention analytics: track cohorts, CLTV, churn, and promo performance.
  • Launch fast tests: A/B subject lines, rewards, and timing for quick uplift.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor and the course from Elevify was crucial in my selection.
EmersonPolice Investigator
The course was essential in meeting my boss's and the company's expectations.
SilviaNurse
Very excellent course. Lots of valuable information.
WiltonCivil Firefighter

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