People Skills Course
The People Skills Course helps communication professionals handle conflict, mediate tough conversations, and build trust. Learn practical scripts, listening tools, and team communication plans you can apply immediately in real workplace situations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The People Skills Course gives you practical tools to handle difficult conversations, reduce tension, and build trust in any team. Learn active listening, clear messaging, and empathetic responses, then apply proven conflict management and de-escalation techniques. Through role-plays, scripts, and simple communication plans, you’ll gain confidence to mediate issues, improve dialogue quality, and create more productive, respectful interactions.
Elevify advantages
Develop skills
- Mediation techniques: lead calm, fair conversations with ready-to-use scripts.
- Conflict de-escalation: apply fast, neutral language to cool tense situations.
- Active listening mastery: use NVC, paraphrasing, and SOLER in daily talks.
- Team communication plans: design 4-week fixes with clear rules and templates.
- Diagnosing team dynamics: spot root causes, unmet needs, and trust issues fast.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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