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Ground Staff Course

Ground Staff Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Ground Staff Course provides practical, step-by-step training to manage check-in, boarding, baggage, and passenger movement smoothly, even during busy times. Learn clear communication methods, handling disruptions, assisting persons with reduced mobility, and safety and security protocols using real-world tools, checklists, and performance indicators to work more efficiently, cut down on mistakes, and offer a dependable, professional airport service.

Elevify advantages

Develop skills

  • Airport ground operations: master core duties, teams, and compliance quickly.
  • Passenger processing: handle check-in, boarding, queues, and IDs under pressure.
  • Baggage handling: resolve irregularities, track bags, and coordinate units.
  • Disruption communication: deliver clear updates via PA, screens, and messages.
  • Special assistance care: manage PRM support with safety, dignity, and accuracy.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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