Service Agent Training
Service Agent Training equips general services professionals with essential protocols for PPE, cleaning, disinfection, zoning, and incident response. Participants learn to reduce risks, adhere to health standards, and maintain spotless, safe, and compliant offices, clinics, and cafeterias through structured, practical methods that enhance daily operations and safety.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course provides practical skills for maintaining safe, clean, and compliant facilities. You will learn proper PPE usage, hand hygiene, cross-contamination prevention, zoning, risk assessment, and responses to spills and bodily fluids. It covers daily, weekly, and monthly cleaning schedules, detailed procedures, and safe chemical handling to ensure efficiency, health protection, and standard compliance on every shift.
Elevify advantages
Develop skills
- Proper use of infection-control PPE: correctly apply, remove, and dispose of gear to prevent cross-contamination.
- Mastery in incident cleanup: confidently manage spills, bodily fluids, and maintain accurate logs.
- Effective zoning and task planning: identify risk areas and create efficient, safe cleaning schedules.
- Professional cleaning protocols: execute detailed step-by-step methods for restrooms, clinics, and cafeterias.
- Safe chemical handling and dilution: accurately mix, label, and store chemicals for every shift.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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