Boarding Course
This course equips aviation professionals with essential skills for efficient and safe passenger boarding, covering announcements, delay management, conflict resolution, special assistance, and safety protocols to ensure smooth operations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Boarding Course provides practical tools to manage smooth, safe, and efficient boarding every time. Learn to make clear announcements, handle delays, work with crews, and fix operational issues under pressure. Develop skills in settling conflicts, helping special needs passengers, giving safety briefings, controlling carry-on bags, and doing accurate reports so you can keep passengers informed, calm, and ready to leave on time.
Elevify advantages
Develop skills
- Clear PA announcements: make simple English messages for any disruption.
- Fast boarding plans: organise mixed passengers and recover time safely.
- Conflict resolution at the gate: calm tension and restore cooperation quickly.
- Special assistance handling: support PRM, elderly, and families with dignity.
- Safety-first gate operations: enforce carry-on and priority rules with confidence.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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