Lesson 1Apartment procedures — floor care: dust+mop/vacuum sequence, hard-floor methods, carpet spot treatment, and finish maintenance scheduleThis part explains flat floor care, from dry dirt removal to finish safety. Learners order dusting, sucking, mopping, treat carpet marks, and plan upkeep for finishes without harm or lines.
Choosing tools for each floor typeDust mopping and edge detail techniquesVacuum patterns for carpets and rugsDamp mopping and solution controlSpot treatment and finish protection planLesson 2Office procedures — room-by-room sequence for 5-room office: reception, private offices, meeting room, small kitchenette, restroomsThis part covers five-room office order, moving steady to cut bother and re-do. Learners plan enter, clean front desk, private rooms, meeting spot, small kitchen, loos while keeping safety and secrets.
Walkthrough, priorities, and access checksReception area dusting, floors, and touchpointsPrivate office surfaces, chairs, and binsMeeting room tables, chairs, and shared toolsKitchenette and restroom closing sequenceLesson 3Office procedures — floor and carpet care in commercial zones: HEPA vacuums, commercial mop systems, spotting, and traffic-lane treatmentThis part focuses on work floor and carpet care, stressing safety, look, lasting. Learners use good vacuums, work mops, spot methods, path treatments while working with building people.
Dry soil control and walk-off mat strategyHEPA vacuum setup and slow-pass techniqueMop system selection and solution managementSpotting spills on carpet and hard floorsTraffic-lane treatment and appearance checksLesson 4Arrival, set-up, PPE, site briefing, and securing the work area; order-of-operations principles (clean-to-dirty, top-to-bottom, dry-to-wet)This part covers coming routines that guard workers and clients. Learners wear gear, set tools, check site rules, safe work spot, and use order rules like clean-to-dirty, high-to-low, dry-to-wet.
PPE selection, inspection, and correct useTool unloading and safe staging zonesSite briefing, access, and hazard reviewIsolating work areas and signage placementApplying clean-to-dirty and top-to-bottom flowLesson 5Apartment procedures — full walkthrough sequence from entry to exit for living areas and bedroomsThis part shows full flat walk for living rooms and sleep rooms. Learners follow steady enter-exit path, using high-to-low and clean-to-dirty while safe personal things and less back steps.
Entry assessment and clutter organizationHigh dusting, vents, and ceiling fixturesSurfaces, decor, and electronics dustingUpholstery, beds, and soft furnishing careFloor finishing and final presentation checkLesson 6Scheduling maintenance tasks: daily checklist items, weekly deep-clean tasks, monthly deep-clean and periodic maintenance itemsThis part teaches building real cleaning times balancing daily, weekly, monthly jobs. Learners make lists, give duties, plan regular upkeep to safe surfaces and meet clean standards.
Daily high-touch and hygiene-critical tasksWeekly detailed dusting and floor maintenanceMonthly deep-clean and periodic projectsRotating tasks to cover all areas over timeDocumenting completion and follow-up needsLesson 7Apartment procedures — detailed kitchen steps: degreasing, sink and drain care, appliance exterior cleaning, food-contact surface protocolsThis part explains set kitchen routine that checks grease, food dirt, germs. Learners do grease removal, sink drain care, machine outside clean, safe food-touch handling to avoid germ mix.
Staging chemicals, tools, and food-safe productsUpper cabinets, lights, and dry dust removalDegreasing stovetop, hood, and backsplashSink, faucet, and drain cleaning and deodorizingFood-contact surface cleaning and sanitizingLesson 8Apartment procedures — detailed bathroom steps: pre-clean, detergent cleaning, disinfecting, grout and fixture care, ventilation, dryingThis part details full bathroom flow, from prep to last checks. Learners follow safe chem use, right wait times, grout fitting care, air steps, dry ways that stop leftover, smells, mould.
Pre-clean inspection and supply stagingDry removal of trash, dust, hair, and debrisDetergent application to tub, toilet, and sinkDwell times and mechanical scrubbing methodsRinse, disinfect, ventilate, and final dryingLesson 9Office procedures — desks and electronics: safe dusting, disinfectant selection for screens/keyboards, cord-safe techniquesThis part details safe clean of desks and machines in offices. Learners pick matching products, avoid wet harm, handle wires, focus high-touch like keys, mice, phones without stop work.
Pre-checks and powering down equipmentDusting monitors, towers, and peripheralsScreen-safe cleaners and wiping patternsKeyboard, mouse, and phone disinfectionCord management and workstation reset