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Telephone Operator Course
Move your call centre work forward with our Telephone Operator Training Course, made to make your skills better for correct customer service, fixing problems, and using time well. Learn how to connect well with people, handle customers who are difficult, and make sure they are happy. Grow your skills in talking well, including what you say and how you say it, and listening properly. Learn how to stop fights, be professional, and understand feelings so you can handle stress and your feelings. Join now for training that is real, good quality, and fits when you are free.
- Learn to connect well with customers: Build trust and connection with every call.
- Fix fights quickly: Use talking and calming ways properly.
- Make talking better: Be good at talking, how you say things, and listening properly.
- Use time properly: Put things in order of importance and handle calls well.
- Grow understanding of feelings: Handle stress and understand how customers feel.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Move your call centre work forward with our Telephone Operator Training Course, made to make your skills better for correct customer service, fixing problems, and using time well. Learn how to connect well with people, handle customers who are difficult, and make sure they are happy. Grow your skills in talking well, including what you say and how you say it, and listening properly. Learn how to stop fights, be professional, and understand feelings so you can handle stress and your feelings. Join now for training that is real, good quality, and fits when you are free.
Elevify advantages
Develop skills
- Learn to connect well with customers: Build trust and connection with every call.
- Fix fights quickly: Use talking and calming ways properly.
- Make talking better: Be good at talking, how you say things, and listening properly.
- Use time properly: Put things in order of importance and handle calls well.
- Grow understanding of feelings: Handle stress and understand how customers feel.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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