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Stress & Relaxation Techniques for Call Center Agents Course

Stress & Relaxation Techniques for Call Center Agents Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This practical course equips call centre agents to identify stress triggers, avoid burnout, and maintain composure amid ongoing performance demands. Master rapid breathing exercises, posture adjustments, and mindfulness practices for use between calls, create achievable daily schedules, and foster enduring resilience through enhanced sleep, physical activity, and balanced eating. Develop effective methods to establish personal limits, access assistance, and express workload issues clearly.

Elevify advantages

Develop skills

  • Design daily stress management plans with practical routines suited to each shift.
  • Apply quick self-regulation techniques like breathing, posture, and mindfulness during calls.
  • Detect early burnout signals and take proactive steps to protect performance.
  • Communicate boundaries effectively and seek appropriate support for workloads.
  • Build resilience through better sleep, exercise, and recovery habits for enduring stamina.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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