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Live Chat Coordinator Course
Take your call centre work to the next level with our Live Chat Coordinator Training. This training is designed to improve your skills in making sure work is good, talking to people, and managing your time well. You'll learn how to really listen to people, talk clearly, and handle difficult conversations so that customers are more happy. You'll also learn how to put things in order of importance, encourage your team, and fix problems quickly. You'll become an expert in watching how people are doing and giving them feedback so they can keep getting better. Join now to change how you help customers and do well in the fast-paced world of live chat coordination.
- Learn to really listen so you can talk to customers better.
- Use quality standards to make your service top-notch.
- Get better at managing your time so you can put tasks in order of importance.
- Come up with clever solutions to fix problems effectively.
- Make customers more happy by giving them service that fits their needs.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Take your call centre work to the next level with our Live Chat Coordinator Training. This training is designed to improve your skills in making sure work is good, talking to people, and managing your time well. You'll learn how to really listen to people, talk clearly, and handle difficult conversations so that customers are more happy. You'll also learn how to put things in order of importance, encourage your team, and fix problems quickly. You'll become an expert in watching how people are doing and giving them feedback so they can keep getting better. Join now to change how you help customers and do well in the fast-paced world of live chat coordination.
Elevify advantages
Develop skills
- Learn to really listen so you can talk to customers better.
- Use quality standards to make your service top-notch.
- Get better at managing your time so you can put tasks in order of importance.
- Come up with clever solutions to fix problems effectively.
- Make customers more happy by giving them service that fits their needs.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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