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Dealings Course
Boost your call centre work with our Business Talk Course, made to sharpen your customer mind skills, problem-solving know-how, and how to handle stress. Learn the ways of building trust, understanding feelings, and showing kindness. Grow your talk-well and bargain skills to handle wahala and find good solutions for everyone. Learn to handle stress, stay professional, and keep customers coming back with special care. Join now for a learning journey that fits your time.
- Build trust: Learn how to connect well with customers.
- Solve problems: Find smart ways to fix customer matters.
- Manage stress: Stay cool and professional even when things get hot.
- Retain customers: Make customers loyal by giving them special care.
- Resolve conflicts: Settle arguments and cool down bad feelings well-well.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Boost your call centre work with our Business Talk Course, made to sharpen your customer mind skills, problem-solving know-how, and how to handle stress. Learn the ways of building trust, understanding feelings, and showing kindness. Grow your talk-well and bargain skills to handle wahala and find good solutions for everyone. Learn to handle stress, stay professional, and keep customers coming back with special care. Join now for a learning journey that fits your time.
Elevify advantages
Develop skills
- Build trust: Learn how to connect well with customers.
- Solve problems: Find smart ways to fix customer matters.
- Manage stress: Stay cool and professional even when things get hot.
- Retain customers: Make customers loyal by giving them special care.
- Resolve conflicts: Settle arguments and cool down bad feelings well-well.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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