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Call Center Team Coordinator Course
Take your work to the next level with our Call Centre Team Coordinator Course, made to give workers the skills they need to do well. Learn good ways to talk to people so customers are happy, make calls go where they need to go faster, and handle plenty calls without problem. Build your leadership skills, settle palava, and make the team happy with correct ways. Learn how to give feedback, put targets in place, and always look for ways to make things better. Join now so you can change your call centre and lead with confidence.
- Be a master talker: Make customers feel good with correct talking skills.
- Make calls go faster: Make calls go where they need to go quick so plenty calls can be answered.
- Lead team well-well: Build trust and settle palava with correct leadership.
- Make team happy: Put things in place to praise workers so they feel good and work hard.
- Make work better: Put targets in place and measure them so the team can always improve.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Take your work to the next level with our Call Centre Team Coordinator Course, made to give workers the skills they need to do well. Learn good ways to talk to people so customers are happy, make calls go where they need to go faster, and handle plenty calls without problem. Build your leadership skills, settle palava, and make the team happy with correct ways. Learn how to give feedback, put targets in place, and always look for ways to make things better. Join now so you can change your call centre and lead with confidence.
Elevify advantages
Develop skills
- Be a master talker: Make customers feel good with correct talking skills.
- Make calls go faster: Make calls go where they need to go quick so plenty calls can be answered.
- Lead team well-well: Build trust and settle palava with correct leadership.
- Make team happy: Put things in place to praise workers so they feel good and work hard.
- Make work better: Put targets in place and measure them so the team can always improve.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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