Municipal Reception Course
Gain essential town hall reception skills for public service: confidently manage civil records, address updates, and local services using practical scripts, checklists, and communication techniques to improve visitor handling and minimise disputes.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Town Hall Reception Training equips you with hands-on methods to manage daily town hall inquiries assuredly. Master straightforward processes for address updates, voter list changes, school registrations, local rates, and vital French registry tasks. Develop solid reception interaction, sorting and line management abilities, employing prepared scripts, forms, and lists for prompt, precise, dependable assistance.
Elevify advantages
Develop skills
- Master town hall procedures: manage address, tax, and service changes swiftly.
- Gain civil records knowledge: assist with birth and marriage matters accurately.
- Enhance front-desk talks: calm, inform, and comfort visitors effectively.
- Develop visitor sorting skills: prioritise, direct, and handle lines in under 90 seconds.
- Research official details: locate, confirm, and simplify council rules plainly.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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