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Conflict Mediation Course

Conflict Mediation Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Conflict Mediation Course provides practical tools to manage sensitive workplace disputes with confidence. You will learn when to apply caucuses or joint sessions, foster trust via effective communication, and handle confidentiality properly. Gain practice in intake interviewing, de-escalation techniques, and recognising bias, then create clear, lasting agreements and follow-up plans that promote sustained professional cooperation.

Elevify advantages

Develop skills

  • Master legal workplace mediation: quick, ethical conflict resolution skills.
  • Lead joint sessions with confidence: de-escalate, reframe, and rebuild trust.
  • Use caucus and shuttle diplomacy: manage sensitive disclosures securely.
  • Draft durable settlement agreements: clear clauses, follow-up, and enforcement.
  • Apply bias-aware neutrality: adhere to ethical standards in law firm mediations.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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