from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Conflict Mediation Course provides practical tools to manage sensitive workplace disputes with confidence. You will learn when to apply caucuses or joint sessions, foster trust via effective communication, and handle confidentiality properly. Gain practice in intake interviewing, de-escalation techniques, and recognising bias, then create clear, lasting agreements and follow-up plans that promote sustained professional cooperation.
Elevify advantages
Develop skills
- Master legal workplace mediation: quick, ethical conflict resolution skills.
- Lead joint sessions with confidence: de-escalate, reframe, and rebuild trust.
- Use caucus and shuttle diplomacy: manage sensitive disclosures securely.
- Draft durable settlement agreements: clear clauses, follow-up, and enforcement.
- Apply bias-aware neutrality: adhere to ethical standards in law firm mediations.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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