Medical Regulation Assistant Training
This training equips Medical Regulation Assistants with essential skills for handling emergency calls effectively. Learners master triage using ABC/CAB protocols, structured questioning for rapid data collection, accurate dispatch documentation with SBAR handovers, smart resource allocation to appropriate services like BLS or ALS, and calm communication under pressure. These abilities enhance patient safety, streamline hospital coordination, reduce risks, and improve overall emergency response efficiency across care teams.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical skills in managing emergency calls confidently through triage, structured questioning, dispatch protocols, accurate documentation, resource allocation, and clear high-stress communication to deliver safer, faster patient care.
Elevify advantages
Develop skills
- Emergency call triage using ABC/CAB rules for quick priorities.
- Structured questioning with scripts to gather key data fast.
- Dispatch documentation with concise, compliant notes and SBAR handovers.
- Resource allocation matching needs to BLS, ALS, and specialty hospitals.
- High-stress communication staying calm and supporting callers.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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