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Patient Communication Skills Course

Patient Communication Skills Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain skills to manage challenging patient talks with poise and empathy. Master clear plain language, compassionate replies, tension reduction methods, and bad news delivery via SPIKES framework. Rehearse real-life dialogues, family conferences, follow-up plans, and self-care routines to fight burnout and improve team unity.

Elevify advantages

Develop skills

  • Master tough conversations using SPIKES protocol, tone control, and body language effectively.
  • Explain medical diagnoses in simple terms with teach-back methods and no jargon.
  • Quickly calm emotional situations like anger, denial, or fears using empathy techniques.
  • Guide family meetings to align goals, cover DNR orders, and record joint decisions.
  • Safeguard your wellbeing and team through debriefs, spotting burnout, and seeking support.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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