Humanization in Health Services Course
This course equips healthcare professionals with essential skills to deliver empathetic, patient-centered care while implementing practical, low-cost improvements in resource-constrained environments.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Humanization in Health Services Course teaches you how to provide respectful, person-centred care through clear communication, empathy, and cultural sensitivity. You will learn to safeguard privacy and rights, involve families, and create low-cost improvements. Acquire tools for assessing satisfaction, handling complaints, motivating teams, and maintaining practical changes in short, focused projects that suit real-world limitations.
Elevify advantages
Develop skills
- Humanised patient care: apply empathy, dignity, and respect in every interaction.
- Effective clinical communication: use clear, compassionate verbal and nonverbal skills.
- Quick patient feedback tracking: use simple surveys, dashboards, and complaint data.
- Low-cost humanization projects: design 3–6 month, SMART, resource-light actions.
- Team engagement for change: run microtrainings, huddles, and coaching on busy shifts.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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