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Traveler Services and Customer Care Course

Traveler Services and Customer Care Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Traveller Services and Customer Care Course provides practical skills to manage disruptions, special requests, and urgent situations confidently. You will learn to research viable options, resolve airline and hotel problems, negotiate effective solutions, and document all interactions clearly. Develop strong communication abilities, utilise ready templates, and offer prompt, dependable assistance to keep travels seamless and stress-free.

Elevify advantages

Develop skills

  • Airline disruption handling: rebook fast, cut costs, protect traveller rights.
  • Hotel issue resolution: fix overbooking, secure alternates, recover guest trust.
  • Special request management: log needs, confirm with hotels, plan solid backups.
  • Incident triage skills: assess urgency, weigh risk, and act on time-sensitive cases.
  • Pro customer communication: empathetic scripts, clear emails, and ready templates.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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