Resort Management Course
This course equips resort managers with essential strategies to boost occupancy, revenue, and guest satisfaction through operational assessments, staff management, KPI monitoring, sustainability practices, and low-season revenue tactics.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Resort Management Course provides practical tools to increase occupancy, revenue, and guest satisfaction in any resort environment. You will learn to assess operations, improve front desk, housekeeping, and food and beverage services, manage and keep staff, and create training that enhances service. Gain expertise in key performance indicators, strategies for low seasons, sustainability, and action plans to ensure consistent, profitable, and high-quality resort operations.
Elevify advantages
Develop skills
- Resort diagnostics: analyse reviews, chart guest journeys, identify quick improvements swiftly.
- Guest experience design: optimise check-in, food and beverage, and housekeeping within days.
- KPI and benchmarking mastery: monitor Net Promoter Score, Average Daily Rate, Revenue Per Available Room, and labour metrics.
- Cost and sustainability control: reduce waste, energy, and water usage without compromising service.
- Workforce and low-season tactics: maintain staff retention and generate new revenue streams for resorts.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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