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Luxury Hotel Receptionist Training

Luxury Hotel Receptionist Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain hands-on skills for luxury hotel front desk excellence, including VIP guest handling, efficient check-in processes, room allocation for early arrivals, coordination with housekeeping, concierge, and bell services, complaint management, ethical upselling, overbooking solutions, plus practical scripts, emails, and templates to enhance satisfaction and revenue immediately.

Elevify advantages

Develop skills

  • Master luxury front desk operations for seamless 5-star guest service.
  • Coordinate PMS systems with housekeeping, concierge, and bell staff.
  • Develop ethical upselling techniques to boost hotel revenue.
  • Excel in VIP handling, complaint resolution, and guest emails.
  • Manage overbooking and incidents calmly to retain guests.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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