Hotel Front Desk & Reservations Training Course
5/5
Gain essential skills for hotel front desk and reservations: expertly manage calls, check-ins, payments, overbookings, and guest issues. Perfect for tourism workers seeking top service standards and advancement in hospitality.

5.0 in the evaluation
from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with hands-on abilities to handle phone inquiries, ensure precise reservations, and operate Property Management Systems effectively. Master streamlined check-in and check-out processes, verify payments and IDs, prevent overbookings, use proven guest interaction scripts, and resolve conflicts. Employ practical checklists to boost efficiency, sharpen time management, and maintain composure in high-pressure situations for consistent, professional guest service.
Elevify advantages
Develop skills
- Professional booking management: handle, record, and confirm reservations quickly.
- Skilled PMS usage: perform check-ins, check-outs, manage accounts, and track room availability.
- Effective overbooking handling: avoid problems, reassign rooms, and ensure guest happiness.
- Proficient billing and dispute resolution: correct accounts, handle payments, and settle issues.
- Superior front desk operations: follow checklists, manage priorities, and remain composed.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
FAQ
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an online course and how does it work?
PDF Course