Hospitality Reception Training
Gain essential front desk expertise in hospitality and tourism. Perfect check-ins, communicate confidently with guests, handle complaints and overbookings, share local insights, and multitask efficiently. Provide top-notch service to global visitors on every shift, boosting your career in welcoming environments.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with hands-on skills for handling guest check-ins, effective communication, and smooth front desk tasks. Master precise English phrases for welcoming guests, resolving issues, managing complaints, using property management systems, fixing overbookings, offering local advice, juggling multiple duties, and organising time to ensure every guest experience is seamless and professional.
Elevify advantages
Develop skills
- Master efficient and courteous guest check-ins that follow all procedures.
- Resolve guest issues calmly using effective English communication techniques.
- Operate front desk systems, track room status, and follow daily protocols.
- Offer expert local directions, safety advice, and personalised recommendations.
- Handle multiple tasks at reception, manage lines, and maintain composure.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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