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Luxury Hospitality Course

Luxury Hospitality Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Luxury Hospitality Course teaches you how to provide refined, personalised service from before guests arrive until after they leave. You will learn practical methods for training staff, preparing VIP briefings, handling in-room details, customising food and beverage as well as spa services, mapping the guest journey, and integrating technology. You will master luxury service recovery, safeguard guest data, and put in place clear standard operating procedures that boost satisfaction, reviews, and revenue swiftly.

Elevify advantages

Develop skills

  • Luxury guest journey design: map, refine and elevate every touchpoint.
  • Personalised stay crafting: tailor rooms, F&B, spa and activities from guest data.
  • VIP arrival and check-in mastery: choreograph seamless, memorable welcomes.
  • Service recovery for luxury guests: resolve failures with empathy and ROI in mind.
  • Guest data and tech for hospitality: use PMS, CRM and privacy rules to personalise.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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