Concierge Service Training
Gain expertise in concierge services for luxury travel and tourism. Master creating perfect evening itineraries, handling VIP bookings, customising guest experiences, quickly fixing problems, and delivering memorable stays that build loyalty and earn top reviews. This course equips you with essential skills for outstanding hospitality in high-end settings.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Concierge Service Training teaches designing smooth luxury evenings from initial contact to follow-up. You will learn to align destinations with guest tastes, find top dining and activities, handle bookings and suppliers, create timelines and transport plans, customise messages, set up room atmospheres, and manage issues to ensure satisfaction and loyalty.
Elevify advantages
Develop skills
- Craft luxury itineraries for romantic city evenings from start to finish.
- Personalise VIP guest experiences with tailored details, ambiance, and surprises.
- Master concierge vendors to secure top reservations, transport, and services quickly.
- Develop service recovery skills to resolve issues, rebook, and restore guest satisfaction.
- Conduct professional follow-ups to gather feedback, record preferences, and encourage repeat visits.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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