Car Lessor Training
Gain mastery in car rental agreements, effective customer interactions, and dispute management designed for the travel and tourism sector. Develop straightforward communication scripts, strong legal foundations, reliable digital storage systems, and seamless vehicle collection and return procedures to enhance customer trust, cut down on complaints, and secure business income.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you with essential skills to draft and explain car rental contracts, manage operational risks, and safeguard company and client interests. You will cover key contract terms, insurance choices, deposit handling, fuel policies, mileage limits, and complete processes from booking to vehicle return. Gain expertise in digital record-keeping, audit procedures, managing complaints, and resolving disputes to operate efficiently, minimise mistakes, and address challenges professionally.
Elevify advantages
Develop skills
- Master rental contracts: create clear, regulation-compliant car hire agreements quickly.
- Optimise counter operations: manage check-ins, vehicle handovers, and returns without any mix-ups.
- Resolve complaints effectively: handle disputes over fuel, damage, and charges seamlessly.
- Control records and audits: organise, catalogue, and access contracts and images instantly.
- Use simple customer scripts: explain insurance, charges, and rules in everyday language.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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