APMR Agent Training
APMR Agent Training enhances your expertise in providing safe assistance for passengers with reduced mobility, including emergency medical responses, effective communication, wheelchair transfers, and coordination with airport teams. It ensures you deliver professional, dignified service that complies with international aviation standards like IATA and ICAO, preparing you for high-pressure airport environments and peak-time challenges.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with essential skills to help passengers with reduced mobility safely and effectively. You will master health and emergency procedures, communication strategies for passengers with limited English or vision impairments, proper wheelchair handling and transfers, guide dog management, documentation practices, and seamless coordination with airlines, security, and medical personnel to ensure compliant and respectful travel experiences.
Elevify advantages
Develop skills
- Emergency response for unwell passengers: respond swiftly, document incidents, and liaise with teams.
- Safe mobility and wheelchair support: execute secure transfers and boarding procedures confidently.
- Clear communication with vision-impaired or low-English passengers: use calm, respectful methods.
- Peak-hour triage abilities: assess situations rapidly and prioritise PRM assistance.
- Compliance with PRM regulations and service animals: follow IATA, ICAO, and local guidelines.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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