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Head Waiter Training

Head Waiter Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Head Waiter Training course delivers practical skills in leadership, crisis handling, and guest recovery. Participants learn to manage dining operations seamlessly, coordinate with kitchen and bar teams, address staff shortages, handle complaints effectively, and boost team morale. It includes practical scripts, checklists, and templates to enhance service efficiency, safeguard guest satisfaction, and ensure top performance consistently across all shifts.

Elevify advantages

Develop skills

  • Crisis management: swiftly address equipment breakdowns and service disruptions.
  • Team leadership: conduct briefings, mentor servers, and sustain high morale during stress.
  • Dining room oversight: balance table sections, handle reservations, and maximise table turnover.
  • Kitchen and bar coordination: control order pacing, mitigate delays, and uphold guest satisfaction.
  • Guest recovery: promptly resolve issues, offer compensations, and restore customer loyalty.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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