Head Waiter Training
Elevate your role as head waiter in bars and restaurants with this comprehensive training. Gain expertise in crisis management, team leadership, guest recovery techniques, and optimising service flow. Master strategies to thrive under peak pressure, preserve exceptional guest experiences, and maintain flawless operations every shift, leading to sustained business success.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Head Waiter Training course delivers practical skills in leadership, crisis handling, and guest recovery. Participants learn to manage dining operations seamlessly, coordinate with kitchen and bar teams, address staff shortages, handle complaints effectively, and boost team morale. It includes practical scripts, checklists, and templates to enhance service efficiency, safeguard guest satisfaction, and ensure top performance consistently across all shifts.
Elevify advantages
Develop skills
- Crisis management: swiftly address equipment breakdowns and service disruptions.
- Team leadership: conduct briefings, mentor servers, and sustain high morale during stress.
- Dining room oversight: balance table sections, handle reservations, and maximise table turnover.
- Kitchen and bar coordination: control order pacing, mitigate delays, and uphold guest satisfaction.
- Guest recovery: promptly resolve issues, offer compensations, and restore customer loyalty.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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