Coffee Shop Attendant Course
This course provides essential training for aspiring coffee shop attendants, focusing on operational efficiency, customer service excellence, and workplace safety to thrive in a fast-paced cafe environment.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Coffee Shop Attendant Course equips you with practical skills to manage busy shifts confidently. You will learn precise POS operations, quick and clear order-taking, and professional customer interactions, including de-escalation and handling complaints. Gain mastery in basic drink preparation, food safety, hygiene, and maintaining workplace cleanliness, along with resilience techniques, post-rush recovery, and habits for ongoing improvement to ensure smooth and reliable service daily.
Elevify advantages
Develop skills
- Quick POS expertise: handle accurate orders, payments, and refunds in minutes.
- Basic barista skills: prepare essential coffee drinks quickly with consistent quality.
- Busy period management: navigate morning rushes using smart timing and delegation.
- Professional cafe service: manage complaints, wait times, and difficult customers calmly.
- Hygiene and safety practices: implement cafe food safety, cleaning, and allergen procedures.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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