Telephony Training
Gain expertise in contemporary telephony through practical VoIP, SIP, and unified communications. The course covers selecting platforms, creating numbering plans, designing call flows, ensuring security, managing rollouts, and troubleshooting to provide dependable, high-quality voice services for organisations. It equips learners with skills for effective telephony implementation and maintenance.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course offers practical training in modern VoIP and unified communications systems. Participants will learn to evaluate platforms, create call flows, set up numbering plans, and align features with user requirements. Additionally, you will develop end-user training programs, manage smooth deployments, and use troubleshooting techniques to fix common problems in calls, messaging, and voicemail for reliable service.
Elevify advantages
Develop skills
- Design VoIP and UC solutions by choosing platforms, aligning features, and securing SIP trunks.
- Create numbering plans including user groups, extensions, and PSTN porting processes.
- Develop UC call flows for presence, softphones, remote workers, queues, and voicemail.
- Manage UC rollouts with communication plans, pilot testing, go-live assistance, and user adoption strategies.
- Troubleshoot issues quickly, resolving softphone, login, audio, and voicemail-to-email problems.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
As suas aulas são perfeitas. Adquiri o pacote de um ano e, finalmente, tenho a oportunidade de acompanhar diversos temas do meu interesse sem precisar mudar de plataforma... agradeço por tudo o que fazem, já recomendei vocês a outras pessoas...

Giulio CarloAluno de Marketing Digital
Eu gosto de como as lições são direto ao ponto e como eu consigo alterar capítulos e pular conteúdos que não preciso.

Mariana FerresAluna de Fotografia
Gosto do conteúdo e do modo de apresentação e transcrição de vídeos, o que acelera o processo!

Luciana AlvarengaAluna de Design de Unhas
A plataforma é rápida, simples de usar. A diversidade de conteúdo e os vídeos complementares ajudam muito no aprendizado.

Giulio CarloAluno de Engenharia de Prompt
FAQ
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an online course and how does it work?
PDF Course