Choose your language

General Telephony Course

General Telephony Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course offers a hands-on, rapid introduction to contemporary voice communication systems, spanning traditional PSTN and TDM PBXs through to VoIP, SIP, and RTP protocols. Participants will master designing dial plans, call routing, and numbering schemes, planning system migrations, managing analogue equipment, and integrating IP or cloud-based PBXs. Coverage extends to quality of service, security measures, redundancy, emergency calling services, and practical testing methodologies to confidently implement robust, superior-quality telephony setups.

Elevify advantages

Develop skills

  • Design robust VoIP systems by planning codecs, call flows, and IP PBX or cloud PBX deployments.
  • Construct effective dial plans including DIDs, IVR menus, hunt groups, and extension configurations.
  • Optimise QoS and system resilience through voice traffic tuning, redundancy planning, and E911 integration.
  • Deploy SIP trunks and session border controllers to secure, standardise, and validate PSTN links.
  • Strategise PSTN to VoIP transitions with hybrid configurations, number porting, and analogue support.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

FAQ

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an online course and how does it work?

PDF Course