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Air Headset Course

Air Headset Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain hands-on expertise in deploying, managing, and fixing advanced headsets for demanding voice setups. Master pairing with DECT, Bluetooth, softphones, and IP phones, dive into codecs and QoS principles, cut down interference, and use straightforward SOPs for quick fixes. Wrap up with ready-to-use templates, docs, and policies ensuring reliable, crisp, uniform calls across large-scale operations.

Elevify advantages

Develop skills

  • Pro headset pairing: Expertly configure DECT and Bluetooth in busy office spaces.
  • VoIP codec tuning: Select G.711, Opus, G.729 for optimal audio and bandwidth savings.
  • QoS and RF optimisation: Boost voice priority and minimise Wi-Fi, DECT, Bluetooth disruptions.
  • Rapid call-quality fixes: Resolve echo, one-way audio, or dropouts swiftly.
  • Standardised rollouts: Implement firmware, templates, and SOPs for sites with 150 agents.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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