Air Headset Course
Dive into the Air Headset Mastery Course to expertly design, roll out, and resolve issues with professional telecom audio systems. Build skills in pairing techniques, codec selection, QoS management, interference reduction, and standard procedures to guarantee pristine call quality in high-pressure call centres and business settings. This training equips you to handle complex environments with confidence and efficiency.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain hands-on expertise in deploying, managing, and fixing advanced headsets for demanding voice setups. Master pairing with DECT, Bluetooth, softphones, and IP phones, dive into codecs and QoS principles, cut down interference, and use straightforward SOPs for quick fixes. Wrap up with ready-to-use templates, docs, and policies ensuring reliable, crisp, uniform calls across large-scale operations.
Elevify advantages
Develop skills
- Pro headset pairing: Expertly configure DECT and Bluetooth in busy office spaces.
- VoIP codec tuning: Select G.711, Opus, G.729 for optimal audio and bandwidth savings.
- QoS and RF optimisation: Boost voice priority and minimise Wi-Fi, DECT, Bluetooth disruptions.
- Rapid call-quality fixes: Resolve echo, one-way audio, or dropouts swiftly.
- Standardised rollouts: Implement firmware, templates, and SOPs for sites with 150 agents.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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