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Troubleshooting Course

Troubleshooting Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Troubleshooting Course provides a straightforward, repeatable method to fix problems quicker and with assurance. You will learn organised troubleshooting, LAN and VoIP diagnostics, Windows file sharing and permissions, laptop hardware and performance checks, and Windows 10/11 system tools. Develop solid communication, documentation, and escalation skills to handle every ticket accurately, efficiently, and professionally.

Elevify advantages

Develop skills

  • Structured troubleshooting: apply quick, repeatable diagnostic frameworks.
  • Network and VoIP fixes: resolve LAN, Wi-Fi, DNS, and call quality issues.
  • Windows access repair: diagnose NTFS, shares, and authentication failures.
  • Laptop performance tuning: solve driver, thermal, and storage-related slowdowns.
  • Pro IT documentation: write clear tickets, evidence, and escalation notes.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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