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Microsoft Dynamics CRM training

Microsoft Dynamics CRM training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain hands-on expertise in Microsoft Dynamics 365 Sales. Master core data models, lead and opportunity management, activity tracking, and sales processes from qualification to closure. Develop forecasting, dashboards, and reports while ensuring DACH localisation, GDPR compliance, and governance standards. Emerge equipped to configure, maintain, and optimise a robust, compliant CRM pipeline.

Elevify advantages

Develop skills

  • Design accounts, contacts, leads, and opportunities in Dynamics 365 sales data model.
  • Control opportunity pipeline by tracking stages, updating metrics, and closing deals quickly.
  • Master CRM activities by logging emails, calls, tasks, and competitor information precisely.
  • Ensure DACH CRM compliance with GDPR, data retention, and security best practices.
  • Build sales dashboards, reports, and views for pipeline visibility, forecasts, and management insights.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

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