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messaging training

messaging training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course teaches you to craft clear and confident emails and instant messages that elicit quick, precise responses. You will learn to summarise updates, outline risks, and simplify complex information into straightforward language for stakeholders. It covers professional tone, handling conflicts, inclusive language, plus practical templates, checklists, and tools for efficient updates, incident reports, and urgent requests.

Elevify advantages

Develop skills

  • Write clear status emails by quickly summarising knowns, unknowns, and next steps.
  • Translate complex technical details into plain language with executive-ready impact statements.
  • Employ professional templates for emails and instant messages on incidents, access requests, and courteous reminders.
  • Select appropriate communication channels and tones, such as formal emails versus brief, respectful instant messages.
  • Use concise, inclusive, and culturally sensitive language across all technical communications.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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