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IT troubleshooting training

IT troubleshooting training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain expertise in swift and dependable IT troubleshooting through this practical course. You will learn to identify causes of missing emails, resolve mailbox and gateway faults, and implement core SPF, DKIM, and DMARC protocols. Address sluggish laptops with Windows diagnostic methods, enhance speed, and execute secure fixes. Handle chat disruptions, cloud application failures, and shared drive access issues using systematic processes, effective dialogue, and proactive measures to minimise repeat problems.

Elevify advantages

Develop skills

  • Diagnose email delivery: swiftly track, examine, and correct undelivered messages.
  • Optimise Windows laptops: leverage native tools to eliminate performance lags rapidly.
  • Stabilise cloud apps: identify and fix chat and video call failures promptly.
  • Repair network drives: reinstate shared file access, rights, and connections.
  • Apply structured troubleshooting: use a consistent method for all IT problems.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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