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IT Operations Management Course

IT Operations Management Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The IT Operations Management Course provides practical tools to evaluate current systems, spot operational risks, and create dependable processes. Learn best practices for monitoring, incident response, change management, and SLOs, then develop clear workflows, on-call policies, dashboards, and communication plans that minimise downtime, enhance collaboration, and support confident, data-driven decisions.

Elevify advantages

Develop skills

  • IT ops assessment: quickly map services, tools, roles, and tech debt.
  • Incident and on-call design: build clear workflows, roles, and postmortems fast.
  • Metrics and SLOs: define MTTR, uptime, and dashboards that drive decisions.
  • Change management: create lean approval flows that cut outages and risk.
  • Risk and communication: craft plans and templates for teams and executives.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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