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IT Department Course

IT Department Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The IT Department Course provides practical tools to evaluate current operations, create an effective operating model, and simplify request, project, and change processes. You will learn to set service levels, develop useful dashboards, handle risk and cybersecurity controls, and enhance communication with leadership and stakeholders using ready-to-use templates, workflows, and governance models for quick, dependable outcomes.

Elevify advantages

Develop skills

  • IT operations assessment: quickly identify gaps, risks, and easy wins.
  • IT operating model design: organise teams, roles, and workflows for maximum impact.
  • ITSM process setup: establish efficient request, incident, and change workflows rapidly.
  • Metrics and SLA management: set, monitor, and report IT performance transparently.
  • Operational risk and security: implement affordable controls for robust IT.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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