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Advanced IT Skills Course

Advanced IT Skills Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Advanced IT Skills Course provides practical, step-by-step approaches to diagnose and optimise Windows and Microsoft 365, manage boot and recovery problems, fix printer and network issues, and troubleshoot desktop hardware. You will also gain knowledge in clear documentation, ticket reporting, and handover methods to resolve incidents more quickly, avoid recurring problems, and offer reliable, consistent support daily.

Elevify advantages

Develop skills

  • PC hardware diagnostics: quickly isolate, test and replace failing components.
  • Windows recovery mastery: fix boot errors fast with WinRE, logs and BIOS tweaks.
  • Microsoft 365 access repair: resolve sign-in, MFA and Outlook/Teams issues.
  • Pro IT ticketing: document incidents, handovers and root causes with clarity.
  • Network and printer fixes: restore connectivity, queues and print services swiftly.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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