AI Automation Course
Master AI-driven automation for turning customer emails into CRM tickets. Build smart AI agents, link RPA tools, slash manual tasks, speed up responses, and improve data quality through solid monitoring, risk controls, and human oversight features. Perfect for streamlining support operations with lasting efficiency gains.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches you to analyse manual email-to-ticket processes, spot inefficiencies, and pick the best parts to automate for big results. You'll create strong AI and RPA systems, set up data structures, and include human checks. Gain skills in choosing tools, handling security, watching performance, and measuring key indicators to keep your customer support automation reliable, rule-compliant, and simple to manage.
Elevify advantages
Develop skills
- Design AI-RPA workflows: chart email-to-CRM paths with smooth human interventions.
- Craft strong prompts: develop, test, and oversee LLM agents for ticket handling.
- Link tools quickly: join LLMs, RPA, and CRMs using safe APIs and logs.
- Run operations securely: monitor metrics, handle risks, and control AI systems.
- Examine processes: measure issues and set automation targets for top returns.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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