Mediation Agent Training
Develop essential mediation abilities for community service. Master conflict assessment, stakeholder mapping, guiding inclusive discussions, and converting public space disputes into enduring community commitments and more secure, cooperative neighbourhoods. Gain practical know-how to promote peace through structured dialogues, action plans, and ongoing evaluation tailored for real-world application.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with hands-on tools to assess conflicts in community areas, identify key players, and foster trust among varied groups. You will master creating secure, welcoming mediation approaches, developing solid action strategies and neighbourhood pacts, and partnering with local leaders. Additionally, build expertise in tracking progress, reviewing outcomes, and making flexible adjustments to maintain harmony and collective accountability long-term.
Elevify advantages
Develop skills
- Identify conflicts swiftly by mapping stakeholders, needs, and tensions in public areas.
- Design mediation sessions that are safe and inclusive with effective dialogue methods.
- Use facilitation techniques like circles, world cafés, and role plays with straightforward guides.
- Collaborate on practical community agreements and detailed follow-up strategies.
- Measure results by monitoring key signs, collecting input, and refining approaches.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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