Conflict Resolution Methods & Group Dynamics Course
Gain skills to handle complex group dynamics in social work settings. Explore conflict resolution strategies, de-escalation methods, restorative techniques, and trauma-sensitive facilitation to ease tensions, build trust, and ensure support groups remain safe and welcoming for all participants.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical course boosts your ability to guide tough support groups with proven conflict resolution techniques and trauma-aware approaches. Master reading group interactions, calming heated situations, establishing strong guidelines, and handling challenging actions while safeguarding your mental health. Get hands-on tools, ready scripts, and session outlines for instant use in community environments.
Elevify advantages
Develop skills
- Lead support groups using group dynamics principles in actual sessions.
- Quickly resolve conflicts with NVC, de-escalation, and trauma-informed scripts.
- Handle difficult behaviors like sarcasm, side conversations, and dominating talk securely.
- Create brief interventions with 3-4 focused conflict resolution sessions.
- Safeguard personal wellbeing through ethics, boundaries, and anti-burnout strategies.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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