Quality Management in Archives and Libraries Course
This course equips you with practical quality management techniques for archives and libraries. You will learn to identify errors in cataloging and user services, establish SMART targets, monitor key performance indicators, mitigate risks, and develop straightforward processes to enhance accuracy, consistency, and user satisfaction across your operations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Discover how to evaluate cataloging and user service issues, create effective quality indicators, and establish SMART, measurable goals. Master workflows for detecting errors, gathering feedback, and monitoring services, while developing action plans, handling risks, and maintaining improvements using accessible tools, templates, and training methods.
Elevify advantages
Develop skills
- Design quality metrics for cataloging and service performance.
- Write SMART objectives for library quality goals.
- Implement workflows for cataloging quality assurance.
- Improve user services through feedback and standards.
- Plan actions and manage risks for sustained quality.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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