Reception Technique Course
Acquire top-tier front desk reception expertise designed for administrative staff. Master welcoming guests, respecting cultural differences, managing complaints, and teaming up across departments to ensure effortless arrivals, safeguard confidentiality, and provide exceptional hospitality experiences that shine.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with vital front desk abilities for seamless, professional guest interactions. Master check-in, check-out procedures, reservations, payments, and data privacy. Hone communication, handle complaints, resolve service issues, and liaise with housekeeping, maintenance, concierge, and food services. Build assurance in managing global visitors, overcoming language hurdles, and fulfilling unique requests via hands-on sessions.
Elevify advantages
Develop skills
- Master front desk tasks like check-in, check-out, and payments in realistic settings.
- Project assured professional poise with warm welcomes and precise room details.
- Manage guest calls, emails, and guidance with sharp, courteous communication.
- Quickly calm complaints using effective, step-by-step recovery methods.
- Coordinate smoothly with housekeeping, food services, and maintenance teams.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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