Reception Secretarial Training
This Reception Secretarial Training course equips you with essential front-desk skills for busy offices. You will learn to manage calendars efficiently, handle calls and visitors professionally, write polished emails and maintain accurate logs, and perform confidently under pressure to ensure smooth operations and positive client impressions.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Reception Secretarial Training offers practical skills for front-desk excellence. Master appointment scheduling, calendar management, professional emails with templates, visitor handling, phone etiquette, call control, logging, and daily reports to provide reliable support in demanding office settings.
Elevify advantages
Develop skills
- Smart calendar management: schedule, reschedule, and avoid double bookings quickly.
- Front-desk efficiency: manage visitors, calls, and deliveries smoothly.
- Professional email skills: craft clear confirmations, updates, and summaries.
- Accurate record-keeping: create and update visitor and call logs precisely.
- Confident phone skills: handle holds, transfers, and difficult calls effectively.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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