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Professional Receptionist Course

Professional Receptionist Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Professional Receptionist Course equips you with practical tools to handle visitors, calls, and messages confidently. You will learn clear phone and email etiquette, effective greeting procedures, and nonverbal communication skills. Master conflict resolution, service recovery, prioritisation, scheduling systems, and accurate logging to provide swift, organised, and professional front-desk service daily.

Elevify advantages

Develop skills

  • Conflict resolution at the front desk: calm complaints and restore trust quickly.
  • Front desk time management: triage visitors, calls, and tasks in real time.
  • Professional in-person etiquette: greet, guide, and de-escalate with confidence.
  • Telephone and email mastery: clear scripts, polished tone, and accurate notes.
  • Reception documentation skills: precise logs, templates, and follow-up records.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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